Unified Communications

Business communications has changed dramatically over the last few years. It's no longer just about the phone and email. Today's global economy and plethora of devices demand a new communications strategy. Effective business communications must support voice, video and data through a variety of devices.

As the workforce becomes more mobile and distributed, leaders recognize the benefits and growing impact of video as a key part of Business collaboration. Video is becoming more pervasive. Case in point: Today's desktop and mobile devices have a camera, if not two.

You can use video collaboration to improve communications, relationships, and productivity by helping people meet face-to-face over distances. This helps you:

  • Improve decision making by reducing communications delay
  • Build trust and understanding across time zones within cross-functional and diverse teams
  • Reduce employee travel, real-estate costs, and environmental impact
  • Encourage information sharing and knowledge building with employees, partners, and customers

Our Business Communications and Collaboration solution was created to meet those needs. Our Unified Communications system integrates email, instant messaging, voice messaging, telephones, calendaring applications, Web collaboration, video communications and conferencing. Such capabilities lower the barriers to virtual collaboration, helping speed decision making, reducing communications bottlenecks, and boosting overall employee and organizational efficiency.

Our Communications and Collaborations offering include:

Call Control: Enables organizations to run their voice, data, and video communications over a single, converged network. Includes call-processing software, telephones, video endpoint devices, etc.

Communications Gateways: Flexible platforms provide unified communications services for all types of (non-IP) gateway and session-border-control deployments.

Unified Communications Applications: Stay connected and productive with messaging, presence, enterprise social, and application development. These include Contact Center Applications, Cisco Jabber, Cisco Unity Connection, and Cisco WebEx Meetings, etc.

Telephony Extensions: Cisco offers add-on solutions beyond our core functionality to address additional customer requirements.

Pervasive Conferencing Solutions: Experience simple, affordable, multiparty video-enabled collaboration for any user on any device. Offer a consistent business-class user experience and high-quality, multimedia collaboration environment.

Collaboration Endpoints: Power a new way of working where everyone, everywhere can be more productive. People can collaborate face-to-face using high-quality, lifelike video from the desktop to the boardroom.

Cisco Jabber: Easily access voice, video, presence, messaging, desktop sharing, and conferencing, anywhere across any device including Android, Windows, MacOS, or iOS.

Cisco WebEx Conferencing: Industry-leading web conferencing capabilities incorporate audio, high-definition video, and real-time content sharing to facilitate compelling, productive team meeting experiences.

As a Cisco Certified Partner we derive a lot of our Network Foundation products and practices from Cisco rich end-to-end array of networking products and services. We employ the Cisco® Smart Business Roadmap that provides a structured, planned evolution path to help businesses keep pace with change and make informed technology purchases. This roadmap enable organizations to align a network technology plan with their business priorities, effectively address current challenges, and evolve to take on new challenges.